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Returns & Exchanges

At Ministry of Scent, we want you to discover your perfect olfactory signature; however, due to the personal nature of fragrance, we can only accept returns on unopened and sealed merchandise within 14 days of delivery. We highly recommend purchasing samples before committing to a full bottle to ensure the scent resonates with you.

1

Verify Eligibility

Ensure your fragrance bottle is unopened, unused, and remains in its original cellophane wrapping and box.

2

Contact Support

Email our concierge team with your order number to request a Return Merchandise Authorization (RMA) and shipping instructions.

3

Pack Securely

Carefully package the item in its original shipping container to prevent any damage or leakage during transit.

4

Receive Refund

Once our warehouse inspects the return, a refund will be issued to your original payment method, minus any shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing