Returns & Exchanges
At Ministry of Scent, we want you to discover your perfect olfactory signature; however, due to the personal nature of fragrance, we can only accept returns on unopened and sealed merchandise within 14 days of delivery. We highly recommend purchasing samples before committing to a full bottle to ensure the scent resonates with you.
Verify Eligibility
Ensure your fragrance bottle is unopened, unused, and remains in its original cellophane wrapping and box.
Contact Support
Email our concierge team with your order number to request a Return Merchandise Authorization (RMA) and shipping instructions.
Pack Securely
Carefully package the item in its original shipping container to prevent any damage or leakage during transit.
Receive Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method, minus any shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing